8:00 AM – 8:15 AM | Opening Introductions
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8:15 AM – 8:30 AM | Harsha V. Agadi, President & Chief Executive Officer Crawford & Company Welcome |
8:30 AM – 9:30 AM | Seth Mattison Keynote Speaker |
9:30 AM – 10:00 AM | Break
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10:00 AM – 10:30 AM | Larry Thomas, Global President Crawford Specialty Solutions:Contractor Connection/GTS Restore |
10:30 AM – 11:10 AM | Voice of the Customer
Shannon Cragg Assistant Vice President Personal Lines Property Claims Nationwide Insurance
Lisa St. Onge Sr. Assistant Vice President
Amica Mutual Insurance Company |
11:10 AM – 11:45 AM | Industry Panel
Randy McKee Vice President Property Claims The Hartford
Derek Dillberg Director, Quality Assurance USAA
Steve Marcum Commercial Property National Vendor Manager Nationwide Insurance |
11:45 AM – 12:00 PM | Rohit Verma, Global Chief Operating Officer Crawford & Company One Crawford |
12:00 PM | General Session Closing Announcements
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