All Workshops are Monday June 10, 2019.

Estimating Workshop partnered with USAA
Instructor: USAA
Times: 8:00 AM to 9:30 AM, 10:00 AM to 11:30 AM, 1:00 PM to 2:30 PM, 3:00 PM to 4:30 PM

The objective of these workshops is to emphasize each provider’s role in creating an exceptional member experience. This is even more important with the addition of Contractor Connections Estimate Review as a provider of quality assurance. The session will be co-lead by Estimate Review leadership as well as members of USAA’s Reinspection team. Session discussions will focus on essential factors for ensuring contractors are performing at optimal levels across the network especially in the area of member experience. We will take attendees through the processes within estimate review and even touch on the processes of the new Performance Management team. Consistency guidelines, key drivers of performance and other best practices will also be reviewed.

The Right Person in the Right Seat
Instructor: Wylander
Time: 8:00 AM to 12:00 PM

Each position inside your business is as unique as the people who sit in those seats. In this workshop, explore how to truly and accurately identify each role in your company so you can hire the right candidate based on personality as well as skills and other qualifications. We are all programmed and wired to be naturally talented in certain roles; therefore, understanding personality types will also help weed out strong candidates for each specific role and job function versus the mediocre. Once you begin hiring the right people for the right seats, you'll notice increased production, as well as increased employee and customer satisfaction, meaning your employees are sticking around - and your customers are raving fans of your team!

Xactimate Level 2 Certification Prep Class
Instructor: Verisk
Time: 8:00 AM to 12:00 PM

If you are a professional working in the building and insurance repair industry, you understand how important it is to have an accurate repair estimate. That’s why Xactware created the Xactimate user certification tests—to help ensure that those who use Xactimate are proficient and have the skills they need to accurately create an estimate. Prep courses are based on the Xactimate certification exam. The Level 2 Certification Prep Course provides four hours of in-depth training to those who are working towards their Level 2 Certification. Students will learn the fundamental skills of using Xactimate and be prepared to sketch and scope a simple project. This level of certification verifies that a user has the foundational skills required to create an estimate from start to finish in Xactimate.

Getting Started in Symbility Mobile Claims
Instructor: Symbility
Time: 8:00 AM – 12:00 PM

This session is designed for the new user to get a look and feel of how Symbility works and what Mobile Claims has to offer. We will take a new user through claim creation, diagramming, the database and creation of an estimate.

Understanding and Preventing Flooring Failures
Instructors: Bob Blochinger, President NICFI; Andrew Fronczek, NWFA Certified; John Paro, NALFA/FCITS/ITS Certified
Time: 8:00 AM – 12:00 PM

Joint presentation by representatives of the National Wood Flooring Association and the National Institute of Certified Floorcovering Inspectors. Attendees will learn best practices for issue free installation of wood flooring as well as when and how to involve a certified third party flooring inspector.

Navigating Contractor Connection – Network Member Workshop
Instructor: Contractor Connection Management
Time: 10:00 AM – 12:00 PM

Join Contractor Connection Management as they share tips and best practices for success on the Contractor Connection Network.

Xactimate Level 3 Certification Prep Class
Instructor: Verisk
Time: 1:00 PM – 5:00 PM

If you are a professional working in the building and insurance repair industry, you understand how important it is to have an accurate repair estimate. That’s why Xactware created the Xactimate user certification tests—to help ensure that those who use Xactimate are proficient and have the skills they need to accurately create an estimate. Prep courses are based on the Xactimate certification exams. The Level 3 Certification Prep Course provides four hours of in-depth training to those who are working towards their Level 3 Certification. Students will learn the mastery tips and skills of using Xactimate and be prepared to sketch and scope a large complex project. This level of certification verifies that a user has the foundational skills required to create an estimate from start to finish in Xactimate.

What’s New at Symbility
Instructor: Symbility
Time: 1:00 PM – 5:00 PM

This session will demonstrate some of the recently released features in Symbility Mobile Claims such as material roll out calculator, wall segment tool and our build out tools along with an overview of the new Claims Connect User Interface. We will also cover reviewing estimates such as making changes, adding / deleting items and creating revisions/supplements. We will end the session Ask a Symbility Trainer Q&A.